To request the deletion of your data in the game Dragona: Fireborne, which is published by IndigoWare, follow these steps:
Prepare Necessary Information
Before submitting a data deletion request, make sure you have all the necessary information ready. This may include your in-game username, account ID, and any other identifying information to help the company locate your account.
Contact Our Support
You can open a support ticket on the game's Discord server, or reach us by email: contact@dragona.online.
Compose your Request
When contacting support, write a clear and concise request to have your data deleted. Include: that you are requesting the deletion of your data in Dragona: Fireborne; your in-game username and any other relevant account information; your reason for requesting data deletion, if desired.
Verification
The game staff may ask for additional verification to confirm your identity and ownership of the account. This could involve answering security questions or providing proof of account ownership.
Confirmation and Deletion Process
Once the support team receives your request and verifies your identity, they will proceed with the data deletion process. This may take some time, as they will need to ensure that all your data is permanently removed from their systems.
Confirmation of Deletion
After your data has been deleted, you should receive confirmation from Dragona: Fireborne or their support team. Keep this confirmation for your records.
It's important to note that the time it takes to process your request may vary depending on the company's policies and the volume of requests they receive. Always review the game's Terms of Service and Privacy Policy to understand the data retention and deletion policies in place.